Cost analysis
Cost cutting, downsizing
Cost recovery (see Allocations)
Culture
Customer / client / partner
Customer-aligned structure
this approach to aligning with one's customers comes at a high cost
Customer focus
Decentralization
Demand management
Executive summary: demand management
best practices in resource governance (priority setting, demand management, project intake), and the benefits of getting it right
Executive summary of internal market economics....
Executive summary: investment-based budgeting
forecasting the costs of planned projects and services, not just what you plan to spend.
Software and method for investment-based budgeting (demand management in budgeting)....
FAQ: Why demand management is more than setting priorities for major projects....
Story: Oh, One More Thing (March 2002)
unfunded mandates -- the business absolutely needs more, but you haven't got the resources to deliver (illustrative anecdote)
Story: Take It Out of Hide (Sep 2002)
budgets have to be cut, but clients go on expecting all the same deliverables (illustrative anecdote)
Story: The Annual Set-up (Jan 2003)
also available in a government version
how a traditional budget process sets organizations up to fail, with client expectations that exceed resources (illustrative anecdote)
Story: Managing Expectations (Sep 2003)
more on how a traditional budget process leads clients to expect more than can be delivered (illustrative anecdote)
Story: Client-driven Portfolio Management (Out On a Limb Alone) (Mar 2004)
you're expected to defend the budget that's really there to benefit your clients, and blamed when you don't get enough (illustrative anecdote)
Story: Managing Expectations (Sep 2003)
more on how a traditional budget process leads clients to expect more than can be delivered (illustrative anecdote)
Story: Operational Planning (Oct 2004)
why operational planning, budgeting, and rate setting must be a single, integrated process (illustrative anecdote)
See also Governance
See also Internal economy
Development of staff
Digital business
Do more with less (see Cost cutting, downsizing)
Dotted lines
Downsizing (see Cost cutting, downsizing)
elysee pens
Employees, attracting, motivating, and retaining
Empowerment
Engelbart, Doug (Windows version of his Augment software)
Entrepreneurship (intrepreneurship)
ERP (Enterprise Resource Planning software implementation projects)
Ethics (see Culture)
Executive coach
Expectations of clients, managing
Expectations of organizations, vision
Financial processes (see Internal economy)
Founder bottleneck
Full-cost Maturity Model (see Internal economy)
FullCost business planning and budgeting software and process
Governance
Healy, Barbara
Henry, Max
Holacracy
How Organizations Should Work
HyPerform (software)
Images, Dean Meyer and NDMA
Infrastructure, funding for
Infrastructure, group in structure
this approach to aligning with one's customers comes at a high cost
Innovation
Integrity (inspiring trust)
Internal economy
Investment-based budgeting (see Budgeting)
IT (Information Technologies)
ITIL (IT Infrastructure Library)
Job entry strategy
Job satisfaction (see Employees, attracting, motivating, and retaining)
Language, terminology of leadership and transformation
Leadership
Lean method (see Process improvement)
Lines of business within organizations
Managing expectations (see Demand management)
Market economics (see Internal economy)
Meetings
Mergers and acquisitions integration
Metrics
Meyer, Dean
Micro-management (see Empowerment)
Mission/vision/values
Motivation, employee (see Employee quality of work life)
Multi-product, multi-geography companies: maximum synergies
Needs assessment (see Opportunity identification)
New job strategy
New versus Old products, split in structure
Operating Level Agreement (OLA) (see Contracts, internal)
Operating model, organizational
Operations, group in structure
this approach to aligning with one's customers comes at a high cost
Opportunity discovery (IT)
Organizational strategy and transformation
Organizational structure
Frequently asked questions....
Executive summary of the science of structure....
Book on organizational structure....
Free library on organizational structure....
Reference library on organizational structure....
Two-day leadership workshop on the lines of business within your organization....
Charting your organizational operating model....
Organizational restructuring process and consulting....
Speeches on organizational structure....
Org Charts Designed to Fail: A FEW WORDS IN A BOX
Case Study: A CEO Who Has Applied the Principles of Structure
by Sergio Paiz, CEO, PDC
Case Study: From Venture to Growth Company
by Jessica Rovello, CEO, Arkadium
Case Study: Transformational Organizational Structure
how restructuring IT led to breakthrough performance and value at North Georgia College & State University
Case Study: Building a High-performance IS Team at Sonoco Products Company
building a high-performance IS team
by Bernie Campbell, VP, Information Systems, Sonoco Products Company
Case Study: Restructuring a Large IT Organization
theory, model, process, and initial results
by Mark Luker and Tad Pinkerton, University of Wisconsin Madison
Provocative essay: Strategy should not drive structure
designing your organization around today's strategies guarantees failure at tomorrow's
Provocative essay: The Evils of "Roles and Responsibilities": staff need clear job descriptions; but traditional "roles and responsibilities" can confuse accountability and seriously hamper performance
Provocative essay: Where IT Reports: is it really that important to report to the CEO, not the CFO?
Provocative essay: Chief Technology Officer: a fad title that may be better left behind
Outline editor software
Outsourcing
Partnership
Percy, Deborah
Performance management
Pictures, Dean Meyer and NDMA
Planning, group
Planning, operational (see Budgeting which should be integrated with operational planning)
Policy
Politics, internal
Pool of resources, group in structure
Portfolio management
Press resources
Priority setting (see Demand management)
Process-aligned structure
Process improvement
Process owners
Products and services catalog (see Catalog, products and services)
Product-based structure
Project management
Quality
Quick response, group in structure
RACI (see Roles and responsibilities)
Rates (see Chargebacks)
Regulatory compliance (see Compliance, regulatory )
Relationship managers (see Business Relationship Managers)
Requirements planning (see Opportunity identification)
Resource governance (see Internal economy)
Rewards
Risk
Roles and responsibilities
Root cause diagnosis
Safety, group in structure
Sales and Marketing, internal (see Business Relationship Managers)
Scalability
Service catalog (see Catalog, products and services)
Service costing (service-based costing) (see Cost analysis)
Service-level agreements (see Contracts, internal)
Service-oriented organization (see Customer focus)
Shared-services organizations
Silo organization
Single point of contact (see Business Relationship Managers)
Six Sigma
Sociocracy
Speeches, seminars
Strategic alignment
Strategy, ERP (see Project management)
Strategy, IT strategies should not be driven by business strategies
Strategy, organizational (see Organizational strategy and transformation)
Strategy, should NOT drive structure
Structure (see Organizational structure)
Teamwork
Transformation (see Organizational strategy and transformation)
Unfunded mandates
Users
Value of IT
Values (see Culture)
Vision of the end-state organization
Venture, growth business
Videos
Organizational Design
Video: How Organizations Should Work
45-minute keynote
Video: How Organizations Should Work
10-minute overview, no slides
Video: How Organizations Should Work
10-minute overview, no slides, Spanish subtitles
Video: How Organizations Should Work (47 minute)
interview by Suzie Lewis, Transform for Value, for those who study organizational design
Internal Market Economics
Video: Overview of Internal Market Economics
a brief video that explains the concept of internal market economics (10 min)
Video Case Study: The C-level View of Budgeting: Facts and Politics
from the C-suite perspective, how investment-based budgeting not only changed the financials; it changed the relationships between IT and the entire corporation's executive leadership team (30 min)
Video: Overview of FullCost
a brief, factual video that explains the FullCost software and method, where it fits, and how it compares to competitors (12 min)
Lecture: Webinar on internal market economics
the problems created by traditional financial processes, the vision of internal market economics, the benefits, and how to implement it.
Soundview Live, August 6, 2013 (60 min)
Video Case Study: Service Costing and Investment-based Budgeting
State of Montana IT shares its reasons, implementation experiences, and results (30 min)
Video Case Study: How to Run IT as a Business
Georgia State University CIO describes the impacts on client relationships and internal entrepreneurship (17 min)
Video Case Study: How to Run IT as a Business (abridged)
Georgia State University CIO describes the impacts on client relationships and internal entrepreneurship (5 min)
Video: Interview on Internal Market Economics
an interview with Dean Meyer, author of Internal Market Economics, which explores the very real financial decision-making and demand-management problems caused by traditional budgeting and resource-governance processes, and explains how principles of market economics can be applied inside organizations to solve these common problems,
from SmartPros' Financial Management Network, July 13, 2013 (22 min)
Other
Video: Bookkeeping Made Simple
for executives who want a primer on accounts, debits/credits, and common accounting transactions (23 min)
Video: Bookkeeping Made Simple
Vision
Workflow (see Teamwork)
World-class organization (see Vision)
Young, Roger
Zero-based budgeting (see Budgeting)
