Process

Step 1: Craft behavioral principles.

This workshop builds on the cumulative work of over a thousand executives in a variety of corporate, government, and not-for-profit institutions over a period of 15 years. Under NDMA's guidance, each team of executives has enhanced the work of past teams, contributing new ideas and greater clarity. The result is a comprehensive and detailed definition of a "world class" culture.

Step 2: Gain participation from the next tier of managers (optional, for large organizations).

Step 3: Plan the rollout process.

Step 4: Announce the rest of the process to staff.

Step 5: Conduct detailed staff education in small groups, theme by theme.

Step 6: Roll up staff input, and modify the behavioral principles based on their input.

Step 7: Assess progress and develop a reinforcement plan in specific targeted areas.

Detailed steps in the process, workshop agendas, client tasks....