PARTNERS IN THE BUSINESS NDMA Inc.: PARTNERS IN THE BUSINESS be careful how you define the word "partner"
Vision of high-performance organizations: NDMA Inc.: The business-within-a-business paradigm the business-within-a-business paradigm
Partnership Challenges: What clients (and internal customers) expect of us related to their business and their relationship with the organization (but not the delivery of the organization's products and services).
What Exactly Is Customer Focus? (speech)
USER, PARTNER, CUSTOMER, CLIENT NDMA Inc.: USER, PARTNER, CUSTOMER, CLIENT what's in a name? (article)
NEW YEAR'S RESOLUTIONS AND CORPORATE CULTURES NDMA Inc.: NEW YEAR'S RESOLUTIONS AND CORPORATE CULTURES why, in both cases, some work and some don't (article)
VISION: An Introduction to the Business-Within-a-Business Paradigm. (book)
Cultural principles (behaviors) are crafted in any or all of the following themes: