How To Operate this Tool

Look over the list of symptoms that follows this introduction, and select the one that best describes your concern (i.e., "click" it to follow the link).

Then, read the discussion that follows.

After the discussion, you may see a list of more specific symptoms. Select one and continue the analysis.

Alternatively, you may see a suspected root cause. Following this link will bring you to a discussion of that organizational system within the RoadMap book.

Of course, you may always back up and follow another path or analyze another symptom of concern to you.