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Support, education, and implementation consulting....The FullCost tool-kit comes with customer support and upgrades, free for the first year. Maintenance contracts are offered thereafter. In addition, NDMA offers a range of support services that fit the needs of organizations of all sizes and budgets. Full implementation consulting: Full implementation consulting is available, with a project plan customized to your needs. This includes leadership team training, and facilitation of each leadership-team workshop at every step of the planning process. Train the trainer: If you designate an in-house budget director and project manager, NDMA can provide a series of train-the-trainer educational sessions to position this person or team to manage the project and facilitate all the leadership team workshops. Hybrids: Often, we customize a combination of NDMA consulting and train-the-trainer education; this saves money while ensuring success by having NDMA facilitate only those workshops that you don't feel comfortable doing yourselves. Customization: Custom tools and reports can be developed if needed, free if they're of general interest to other customers. Seminars and speeches: An easy way to get started is with a one- or two-day seminar for your leadership team on planning, budgeting, and rate-setting concepts and practicalities. In-house seminars are always customized to your needs. We might begin with a list of standard speeches, and tailor one of them to your unique objectives. List of seminars and speeches.... Telephone and email support: Whether you choose to implement FullCost on your own or utilize NDMA education and consulting, we're available via telephone and email to answer your questions. We can even provide limited education and consulting by phone, a very cost-effective way to help your leadership team through the process. Publications: NDMA offers a number of monographs and books on resource governance processes. Consulting services related to the broader resource governance processes....
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