What Exactly Is Empowerment?
the specific practices that implement the values

Abstract

Leaders believe in empowerment. But just preaching its value or putting up slogans on posters won't make it happen. Staff need clear guidance on what's expected of them -- clear practices that tell them exactly what to do.

Brainstorming by over a thousand executives over the past 15 years has resulted in a database of "ideal practices." It defines in unambiguous terms exactly what behaviors add up to an empowered organization.

This session explains why leaders must go beyond values to describe ideal practices. It presents an overview of the specific practices that empower staff and how empowered staff must behave to be trusted. And it suggests a pragmatic process for implementing those practices.

Outline

* Values aren't enough

* Database of ideal practices

* Overview: what empowerment means

* Drilling down: the specific practices of empowerment

* Implementation: defining, then teaching your ideal practices

Contact us to discuss your specific interests and requirements.