Who's Got the Ball?
how to sort out clear accountabilities within your organization

Abstract

"I'm the lead on that project." "No way, that's my territory!"

"I thought you were doing this." "No, it's your job!"

Battles for control, redundant efforts, things falling through the cracks -- these are all symptoms of unclear accountabilities within an organization. Fuzzy accountabilities generate stress, undermine teamwork, and risk the performance of the entire organization.

Forget about "roles and responsibilities" and old-fashioned job descriptions. The key to establishing clear accountabilities is to define exactly what business each group is in.

This session will describe a framework of the various lines of business within every organization, and a straightforward process for deciphering your organization chart in terms of the businesses within your business.

Outline

* The nightmare of fuzzy accountabilities

* Why traditional job descriptions don't help

* The business-within-a-business approach

* Framework of the businesses within any organization

* How to decipher who's in what businesses in your organization

Contact us to discuss your specific interests and requirements.