FullCost: LIBRARY: Case studies, white papers, and books
Case Studies, White Papers, and Books
JUST RELEASED: Internal Market Economics: practical resource-governance processes based on principles we all believe in.
Sample chapter from Internal Market Economics: The story of poor Robert, who followed "best practices" in financial and resource-governance processes....
White paper: Investment-based Budgeting
budgets should be based on the needs of the business, not past years
Research report: The Full-cost Maturity Model
how to associate all your costs with your products and services, and five levels of maturity in doing so
Full-cost Maturity Model
Research report: Second-generation Cost Models
going beyond ABC, new product/service cost models improve accuracy and encourage entrepreneurship
White paper: Do More With Less -- NOT!
how to solve the problem of finite resources and infinite demands
Video: Interview of Dean Meyer on strategic cost cutting (27 min)
Case Study: Cost Transparency Enables Strategic Cost Cutting
Riverside County IT cut costs without risking the whole business (2009)
Audio Case Study: Selling a Transparent Budget Is Easy
State of Montana IT finds ready acceptance at every level for its investment-based budget (2010)
FullCost: Audio Case Study -- Selling a Transparent Budget Is Easy
Case Study: We've Already Got Budget Spreadsheets, Don't We?
Sonoco Products Co. discovered the value of a fully developed budgeting and product/service costing solution (2009)
Case Study: From Adversaries to Advocates
how budgeting and product/service costing improved relationships between IT and its clients at Georgia State University (2009)
Case Study: Can You Really Know Your Full Cost of Service?
how one CIO justified new rates and clarified the value of IT to clients
at Riverside County, CA (2007)
Case Study: Developing Leaders' Business Acumen
how a new budget process turned into Entrepreneurship 101
at the University of Maine (2008)
Case Study: Re-inventing the Budget Process
the cost of success: interviews with CIOs on the benefits of budgeting for products/services (pre-2008)
Independent research report: IT as a "Business Within a Business"
Vision, Financial Processes, and Systems
(the difference between planning tools and actuals accounting systems, and analysis of planning software products)
White paper: Where To Build Your Product/Service Cost Model
within your planning tool or your actuals-tracking systems?
White paper: Growing Up
transitioning from start-up to growth company without losing the entrepreneurial spirit
| "Dean takes esoteric concepts and
distills them down to what's practical.
And beyond ideas, he tells you
how to implement them."
| Bob Glorioso
President, Lava Plume Software
Column: Managing Expectations
systemic planning instead of lectures, hurdles, and bureaucracy
FullCost: Column -- Managing Expectations
Column: Business Planning
the one-year plan for business, resources, investments, budgets and rates
FullCost: Column -- Business Planning
Column: Portfolio Management
managing investments in internal support functions as one would manage a portfolio of financial investments
FullCost: Column -- Portfolio Management
if you go in with the wrong objectives in mind,
chargebacks become an administrative nightmare
and may induce a client backlash
FullCost: Column -- Chargebacks
how to turn a controversial nuisance into a powerful governance process
FullCost: Column -- Allocations
Column: Unfunded Mandates
what to do when executives expect something for nothing
FullCost: Column -- Unfunded Mandates
Column: The Effective Way to Fund Innovation
Smart Enterprise Magazine, Dec 09: Without resources, even the best ideas stall. Here are three common errors and a glimpse of the best way to fund infrastructure and innovation.
Column: Who Owns Your Infrastructure?
the way you get funding for infrastructure may antagonize clients and disempower you
FullCost: Column -- Who Owns Your Infrastructure?
Column: Funding Innovation
how to keep up with the pace of change despite the pressures of daily business
FullCost: Column -- Funding Innovation
Column: IT Financial Management and the Service Lifecycle
how the pieces of the puzzle come together
Column: Service Catalog
documenting the organization's products/services
to clarify clients' expectations and staff's accountabilities
FullCost: Column -- Service Catalog
Column: Service-based Costing
a concept from ITIL could make a huge difference this budget cycle
FullCost: Column -- Service-based Costing
Collection of Stories: "Budget Wisdom" (originally published in CIO Magazine)
a series of all-too-realistic snippets of corporate life that trace their root cause to financial governance processes
FullCost: Stories -- Budget Wisdom
Story: Budgeting Is a Waste!
a short story on how standing up for the truth broke the cycle of misery and failure
FullCost: Story -- Budgeting Is a Waste!
White paper: Categories of Financial Systems
a simple framework of available tools and methods
Monograph: Downsizing Without Destroying
how to trim what your organization does rather than destroy its ability to do anything at all