Shared-services executives (such as CIOs): The key to running your organization as a business within a business is internal market economics. Common resource-governance challenges.... Enterprise executives (such as CEOs, COOs, and CFOs): Internal market economics improves shareholder value by allocating budgets in alignment with business needs and strategies. Common resource-governance challenges.... "Internal market economics" means designing resource-governance processes based on the principles of market economics. Resource-governance processes include: Business and budget planning Product/service catalogs and rates (unit costs) Portfolio management, prioritization Utilization accounting, invoicing Revenues: allocations, chargebacks, show-backs Management financial metrics, dashboards "The business planning and budgeting process was the best place to start running IT like a business." Ralph Caruso CIO, University of Maine WHAT: The concept of Internal Market Economics.... WHY: What problems does it solve? What benefits does it deliver?.... HOW:  FullCost software and planning method....  QUICK WINS: Workshops and short-term projects that will get you started.... LIBRARY: Case studies, white papers, and books.... SPEECHES: Speech and seminar abstracts.... FAQs: Frequently asked questions.... INDEX: Topics with links to reference materials....

QUICK LINKS Strategic cost cutting Downsizing Zero-based budgeting (ZBB) Investment-based budgeting Driver-based budgeting Scenario budgeting Performance-based budgeting Product/service catalog ITIL service costing Service-based costing Activity-based costing (ABC) Activity-based budgeting (ABB) Cost model Cost transparency Benchmarks Managing expectations Demand management Allocations Chargeback rates Show-backs Portfolio management Alignment Resource governance Strategy execution Who is NDMA?.... Next steps.... Contact us....